Privacy Policy

In this Privacy Policy, you can see how we treat our customers’ personal information under the General Data Protection Regulation (GDPR).

Personal Data Controller

Wordpro ​​Information AB (SE556612911901), which includes Backwater Outdoor, is responsible for obtaining, registering and processing our customers’ personal data in a safe and structured manner in connection with requests for and booking of arrangements. We collect information via email, phone, our website, social media and personal contacts in our store and elsewhere.

What personal information do we handle?

The information collected and saved is the first and last name, address, email address and telephone number.

For arrangements where food is included, we also need to collect information about allergies. We also use cookies. Cookies are small files that a website or service provider sends to your computer through the browser (if you allow it in the browser settings). With the help of these cookies, the website can recognize your browser and download and remember information.

We sometimes take photos and / or film at our events. Unless otherwise agreed, no persons are named and we always ask for consent before taking pictures and movies.

The purpose of the processing of personal data

The purpose of the personal data processing is to be able to fulfill the booking the customer has made and deliver the ordered service. We need to be able to communicate with the customer to provide information about the activity and answer questions.

We use cookies for important website functions and to improve the user experience in our online store. If you have enabled cookies in your browser, your cookie information can be used to improve our communication with you via email, newsletter and more.

How we use the personal data

We never pass on the customer’s personal data to third parties. We are also very restrictive in the use of personal data. They are used to carry out the booking the customer has made and deliver the ordered service. They are also used to provide the customer with information about the activity and answer questions.

Photos and films are used to showcase our activities in various media, such as here on the website, in advertisements and in social media.

How long the personal data is stored

Information that forms the basis of a payment is saved for 7 years after the booking has been made. This is to fulfill our obligations under the Accounting Act.

Customer rights

The customer has the right to request the personal data that has been saved. This can be done free of charge once a year. The customer may also request the rectification of incorrect information and request that personal information should be removed. The customer is entitled to revoke his consent to the processing of personal data and to prohibit the use of the personal information for direct marketing. Contact hello@backwater.se for more information.

 


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